GCX-SCR시험대비인증공부자료, GCX-SCR시험패스가능한공부문제

Genesys인증 GCX-SCR시험은 멋진 IT전문가로 거듭나는 길에서 반드시 넘어야할 높은 산입니다. Genesys인증 GCX-SCR시험문제패스가 어렵다한들DumpTOP덤프만 있으면 패스도 간단한 일로 변경됩니다. DumpTOP의Genesys인증 GCX-SCR덤프는 100%시험패스율을 보장합니다. Genesys인증 GCX-SCR시험문제가 업데이트되면Genesys인증 GCX-SCR덤프도 바로 업데이트하여 무료 업데이트서비스를 제공해드리기에 덤프유효기간을 연장해는것으로 됩니다.

Genesys GCX-SCR 시험요강:

주제	소개
주제 1	Variables in Scripts: Variables are a critical aspect of scripting in Genesys Cloud. This section covers adding script variables for creating dynamic content in scripts. Additionally, users need to understand the difference between input and output variables to handle data flow within the script effectively.
주제 2	Script Management: In this section, focus is given to script management which involves ongoing tasks such as editing and deleting scripts as necessary.
주제 3	Overview of Scripting: In this section, the focus is given to scripting in Genesys Cloud which involves various fundamental design tasks essential for building effective customer interactions.
주제 4	Script Editor Interface: This section covers familiarity with the layout and various components of the editor that is essential for efficient script development.
주제 5	Actions in Scripts: This section of the exam covers candidates' skills with scripts that allow for specific operations to be carried out during a customer interaction. Users must understand how to configure secure pause actions, set screen pop data actions, and invoke secure flows.

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DumpTOP는 많은 IT인사들이Genesys인증시험에 참가하고 완벽한GCX-SCR인증시험자료로 응시하여 안전하게Genesys GCX-SCR인증시험자격증 취득하게 하는 사이트입니다. Pass4Tes의 자료들은 모두 우리의 전문가들이 연구와 노력 하에 만들어진 것이며.그들은 자기만의 지식과 몇 년간의 연구 경험으로 퍼펙트하게 만들었습니다.우리 덤프들은 품질은 보장하며 갱신 또한 아주 빠릅니다.우리의 덤프는 모두 실제시험과 유사하거나 혹은 같은 문제들임을 약속합니다.DumpTOP는 100% 한번에 꼭 고난의도인Genesys인증GCX-SCR시험을 패스하여 여러분의 사업에 많은 도움을 드리겠습니다.

최신 Genesys Cloud CX GCX-SCR 무료샘플문제 (Q45-Q50):

질문 # 45
Which of the following best defines the ACD evaluation method Best Available Skills?

A. Looks for the first available agent and ignores any skill requirements.
B. Matches the interaction to the first available agent who has all of the requested skills.
C. Evaluates the first 100 agents to find the agent with the highest average proficiency rating. The average is calculated using the agent's proficiency rating for each of the requested skills.

정답：B

질문 # 46
Which components are bound together to add a scheduled callback option to your script?

A. Contact List form and Button
B. Date/Time and Input
C. Text and Button
D. Date/Time Input and Button

정답：D

설명：
To add a scheduled callback option to your script in Genesys Cloud CX, the components that need to be bound together are the Date/Time Input and a Button.
* Date/Time Input: This component allows the agent or customer to select a specific date and time for the callback.
* Button: This component is used to submit the selected date and time, triggering the scheduling of the callback.
These two components work together to enable the scheduling functionality within the script, allowing for the seamless setup of callbacks based on the user's input.
References:
* Genesys Cloud CX Scripting Components Documentation.

질문 # 47
Select the default page name which the editor automatically adds when you create a new script.

A. Script Page
B. Start Page
C. Home Page

정답：B

설명：
The default page name that the editor automatically adds when you create a new script in Genesys Cloud CX is Start Page. This page serves as the initial landing page of the script, and it typically contains the first set of instructions or content that the agent will see when the script is launched.

질문 # 48
Is it possible to transfer data to and from scripts?

A. Yes
B. No

정답：A

설명：
It is possible to transfer data to and from scripts in Genesys Cloud CX. This capability is fundamental to creating interactive and dynamic scripts that can respond to real-time information and update the system based on user inputs. Data can be passed into scripts from external sources such as databases or other services, and data collected during an interaction can be sent back to the system for further processing or storage.
This data transfer allows for scripts to be highly customizable and context-sensitive, enhancing the overall effectiveness of customer interactions.

질문 # 49
You are an outbound admin and required to configure a script to allow agents to create a contact in the contact list. Select the correct sequence.
1) Associate a contact list with the script.
2) Create a Script.
3) Invoke the "Outbound Create Contact" action with appropriate variables.
4) Enable Outbound features.

A. 1,2,3,4
B. 2,4,1,3
C. 2,3,4,1
D. 2,4,3,1

정답：B

설명：
To configure a script that allows agents to create a contact in the contact list in Genesys Cloud CX, the following sequence should be followed:
* Create a Script: Start by creating a new script that will serve as the framework for the agent's interaction.
* Enable Outbound features: Before the script can interact with outbound services, outbound features must be enabled in the script settings.
* Associate a contact list with the script: The script needs to be associated with a specific contact list to ensure that contacts can be added directly to the correct list.
* Invoke the "Outbound Create Contact" action with appropriate variables: Finally, add the
"Outbound Create Contact" action to the script and configure it with the appropriate variables to capture the necessary contact details from the agent.
This order ensures that the script is correctly set up to interact with the contact list and allows agents to add new contacts as needed.
References:
* Genesys Cloud CX Scripting Documentation.

질문 # 50
......

Genesys인증 GCX-SCR시험취득 의향이 있는 분이 이 글을 보게 될것이라 믿고DumpTOP에서 출시한 Genesys인증 GCX-SCR덤프를 강추합니다. DumpTOP의Genesys인증 GCX-SCR덤프는 최강 적중율을 자랑하고 있어 시험패스율이 가장 높은 덤프자료로서 뜨거운 인기를 누리고 있습니다. IT인증시험을 패스하여 자격증을 취득하려는 분은DumpTOP제품에 주목해주세요.

GCX-SCR시험패스 가능한 공부문제: https://www.dumptop.com/Genesys/GCX-SCR-dump.html

Phil Nelson Phil Nelson

Biography

GCX-SCR시험대비인증공부자료, GCX-SCR시험패스가능한공부문제

Genesys GCX-SCR 시험요강:

100% 유효한 GCX-SCR시험대비 인증공부자료 덤프자료

최신 Genesys Cloud CX GCX-SCR 무료샘플문제 (Q45-Q50):

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